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JOB ALERT: Career Opportunities at Beacongate Limited

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BeaconGate Limited – The company is primarily set up to help transform the latent abilities and potentials of Entrepreneurs, Professionals and Executives and make them realize their full potentials as well as create leadership brands that would make them distinct.

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This involves using approaches that lead to self discovery, awareness of situations, empowering for positive actions and actualization of goals and visions. We offer customized solutions to meet your personal and business needs.

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Applications are invited from interested and qualified candidates to apply for Career Opportunities at Beacongate Limited.

Customer Service Representative

Job Specifications:

Job Description:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.
Qualifications and Requirements:
  • Candidates should possess a Bachelor’s Degree with 3 – 5 years work experience.

Salary
N100,000 – N150,000 monthly.

Technical Support Lead (Network Optimization Engineer)

Job Specifications:

Job Description:

Monitor Systems:

  • Monitor the performance and capacity of Servers-Databases-Services-Storage-Network Links o Using a variety of tools like Nagios, Solarwinds, Kibana, PageDuty, etc.

Troubleshoot Problems:

  • Works to triage or troubleshoot the incident o Closely follow Standard Operating Procedures (SOPs) for known incidents o Coordinates with 3rd parties, customer contacts and or other technical teams to resolve the incident .

Track all Issues:

  • Track and document all issues and resolutions in details according to the established process o To follow up on the issue that have been escalated to the 3 rd parties until the issue is fixed.

Report Incidents:

  • Escalate complex incidents that require longer troubleshooting to defined L2 NOC Engineer for assistance in reaching a resolution
  • Keep all relevant stakeholders aware of relevant, known issues and steps being taken to resolve them.
Qualifications and Requirements:
  • A Tertiary qualification (e.g. related to Information Technology) and/ or equivalent experience.
  • Professional Qualification(s): ITIL V3 Foundations Certification (achieved).
  • Other qualifications not mandatory but recognized Experience (Number of relevant years): 12 – 18 months experience in technical support within a technology environment or trouble-shooter role.

Salary
N450,000 – N550,000 monthly

Backend Developer

Job Specifications:

Job Description:
  • Backend Developers are required to work in teams alongside back end developers, graphic designers, and user experience designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Responsibilities

  • Determining the structure and design of web pages.
  • Ensure the technical feasibility of UI/UX designs.
  • Ensuring user experience determines design choices.
  • Developing features to enhance the user experience.
  • Striking a balance between functional and aesthetic design.
  • Ensuring web design is optimized for smartphones.
  • Building reusable code for future use.
  • Optimizing web pages for maximum speed and scalability.
  • Utilizing a variety of mark-up languages to write web pages.
  • Maintaining brand consistency throughout the design.
  • Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement
  • Developing ideas for new programs, products, or features by monitoring industry developments and trends
  • Recording data and reporting it to proper parties, such as clients or leadership
Qualifications and Requirements:
  • Candidates should possess a Bachelor’s Degree with 3-6 years work experience.
  • Must have 2:1 in any related field.
  • Proficient understanding of web mark-up, including HTML5, CSS3
  • Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery

Job Requirements:

  • Understanding of key design principles.
  •  Proficiency in HTML, CSS, JavaScript, and jQuery.
  •  Understanding of server-side CSS.
  •  Experience with graphic design applications such as Adobe Illustrator.
  •  Experience with responsive and adaptive design.
  •  Understanding of SEO principles.
  •  Good problem-solving skills.
  •  Excellent verbal communication skills.
  •  Good interpersonal skills.
  •  Strong Analytical skills.
  •  Must be pro-active, with attention to detail and timeliness in delivery of work output

Salary
N200,000 – N250,000 / Month.

Administrative Officer

Job Specifications:

Job Description:
  • Maintaining financial records.
  • Handling accounts payable and receivable.
  • Checking invoices.
  • Resolving accounts to the general ledger.
  • Contacting clients about transactions and invoices.
  • Handling queries related to accounts.
  • Manage office supplies stock and place orders
  • Prepare regular reports on expenses and office budgets
  • Maintain and update company databases
  • Organize a filing system for important and confidential company documents
  • Answer queries by employees and clients
  • Update office policies as needed
  • Maintain a company calendar and schedule appointments
  • Book meeting rooms as required
  • Distribute and store correspondence (e.g. letters, emails and packages)
  • Prepare reports and presentations with statistical data, as assigned
  • Arrange travel and accommodations
  • Schedule in-house and external events.
Qualifications and Requirements:
  • Candidates should possess an OND qualification with 1-2 years work experience.

Salary
N40,000 – N50,000 / Month.

Method of Application

Interested and qualified candidate for “Career Opportunities at Beacongate Limited” should send their Applications to: bgatecareers@gmail.com using the Job Title as the subject of the email.

Deadline: February 9, 2022

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