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APPLY: Customer Service Representative at SIMS Nigeria Limited

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SIMS Nigeria Limited – Our business started out in 1987 and since then we have succeeded in carving a niche for ourselves in the home appliances market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones; in major cities such as Lagos, Port Harcourt, Onitsha, Enugu, Kano and Abuja.

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Our longstanding reputation has earned us a status as Nigeria’s lead player in the electronics industry and as a result, we decided to go further by partnering with SAMSUNG to establish a local manufacturing line for its air conditioners and refrigerators in 2004.

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Interested and qualified candidate for “a Job at SIMS Nigeria Limited” should check the details below.

Customer Service Representative

Job Specifications:

Job Description:

  • Receive customers and address all issues concerning their faulty products.
  • Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
  • Forward all Job Card and faulty products to the service centre supervisor.
  • Preparation of defective parts failure report(Panel, PCB & Compressor )
  • Preparation of daily work report.
  • Daily follow up on the engineers to confirm status of jobs.
  • Responsible for happy calls to customers and dealers.
  • Responsible for spare part request in line with job card details.
  • Responsible for job completion feedback to the customer.

Qualifications and Requirements:

  • Candidates should possess a Bachelor’s Degree or equivalent.
  • Minimum of 2 years experience in a similar role.
  • Proficiency in the use of Microsoft office applications –MS Excel, Word and Powerpoint

Method of Application.

Qualified and interested candidate should apply by Clicking the Button below

CLICK HERE TO APPLY

Deadline: April 21, 2022

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